Trealaw Primary School – Keyholding and alarm response Case Study

With schools becoming increasing targets for theft and vandalism, it is important for them to be vigilant and have the right security measures in place such keyholding services and alarm response.

So, when an alarm is sounded, it important to have a security provider that can quickly respond and deal with the situation (even if it’s a false alarm).

One school in Rhondda Cynon Taff were having their keyholding services provided by the local authority. Although Trealaw Primary was being provided with keyholding and alarm response services from the local authority, they wanted to see if they could find a security provider that could provide them with an even better service.

As Trealaw primary school were already being provided professional cleaning services from our sister company A&R Cleaning Services, they approached A&R Security Services for a quotation and to find out what other services we provided.

They found our security services to be competitive, but Trealaw Primary also loved the incident reports that they would receive and having the ability to access the client part of our systems.

Within the first week of us taking over the keyholding services, the alarm was sounded, and we attended the site within 30 minutes to find that a pigeon had gotten into the school and had set off the security alarm.

We were able to safely remove the pigeon from the building and provide the school with a full incident report and secured the window in which the pigeon had gotten in. After the incident, Trealaw primary were very impressed with our response time and how we dealt with the incident and look forward to working with us going forward in both cleaning and security.

To find out more about our professional Keyholding and alarm response services take a look at our website or to arrange a free quotation call us on 01656 713950