In recent years the Welsh NHS has been increasingly under stress despite having increased budgets for a number of its services. Although the NHS is one of the biggest employers in Wales and the UK – it has seen a number of shortages which has had an effect on A&E waiting times and the performance of their services.
With so many relying on the NHS in Wales it is important that healthcare facilities and hospitals can deal with any threats from both patients and employees.
So, there are some questions to consider when implementing security in healthcare facilities and hospitals.
How often are risk assessments conducted?
Carrying out risk assessments is vital to ensure that you can spot potential hazards which could injure patients and staff, cause ill health or leave people in a vulnerable position. By holding regular risk assessments, hospitals can spot potential hazards before they cause major disruptions.
Are my staff subject to violence?
In Wales, alone there have been 18,000 reports of violent attacks, aggression or verbal abuse on staff either from patients or other employees in hospitals.
The most effective way to check that your staff are protected from violent behaviour is to install CCTV systems in areas such as entrance areas, reception areas, waiting areas, outside nurse stations and staff rooms and corridors.
Another way in which the situations can be avoided is by hiring security staff and station them in areas where there may potential for conflict.
Also implementing reporting systems will also help staff to record everything that happens, so evidence can be provided if any legal action is taken.
Are Medicines and hazardous substances secure?
To ensure medicines and hazardous substance are not stolen, ensure that they are locked away in secure cupboards and other secure locations within the building. For added extra security, ensure that doors and cupboards are PIN secured or padlocked when not in use to avoid anything being stolen or tampered with and conducts regular audits to ensure they don’t end up in the wrong hands.
What equipment needs to be updated or secured?
If equipment is outdated or in need of repair, make sure that they are replaced or fixed as soon as possible. Make sure that they are regularly checked and maintained, and any faulty machinery have warning signs to alert staff and patients no to use it.
How Secure are the staff entrances?
Within hospitals there are areas that the public cannot enter. But having doors or corridors without key card scanners or password protected doors can allow the public gain access to confidential records.
Is there help for staff suffering from stress?
Mental health well-being is something that can become compromised especially dealing with stressful situations on a regular basis. It is important to offer staff help if they feel overworked or unable to cope with the challenging demands that they face. Doing so ensure that staff are not overworked and reduce of medical mistakes.
A&R Security Services can provide comprehensive security solutions to healthcare facilities in Cardiff, Newport, Swansea, Bridgend and South Wales. If you are in need to Manned Guarding, Mobile Security or Concierge Services call us on 01656 713950 or visit our website.